Adapting products to meet teachers’ changing needs

To improve the experience, the Google Meet team worked quickly to figure out what teachers did need from the product, and spent a lot of time learning from teachers directly. The team was able to incorporate this feedback into the product design, resulting in new functionality like attendance taking, hand raising, waiting rooms and polls. “With the upgraded Meet experience, I find it very practical and friendly to manage the class and communicate with the students,” a high school teacher in Mexico told us, “obviously improving the overall experience for students.”

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