Today, we’re sharing an update on our work to help keep our community safe and protect the integrity of the upcoming Philippine General election on May 9.
For some time, we have had a dedicated team focused on the election and as we get closer to May, we will activate an Elections Operation Center for this election. It will bring together subject matter experts from across the company on critical issues including misinformation, safety, human rights, cybersecurity, and others to monitor and respond to emerging risks in real time. This team includes local experts who can speak the language and who have a deep understanding of the context on the ground in the Philippines.
We use artificial intelligence technology that we’ve trained in Filipino to help us proactively detect and remove hate speech, bullying and harassment, and content that violates our violence and incitement policies. In addition, we reduce the distribution of content that our technology identifies as likely to be violating those policies, to prevent it from spreading quickly. Following our review, if we determine that this content violates our policies, we remove it. We have content moderators who can review content in both Filipino and Cebuano – in addition to Filipinos working across the company.
We have dedicated teams that are constantly working to find and stop coordinated campaigns that seek to target people with malicious activities on our platforms.
Recently we identified and removed a network that violated our policies against dangerous organizations. This included a network of Facebook Pages, groups and accounts maintained by the New People’s Army (NPA), a banned terrorist organization, for violating our policies prohibiting groups that have a violent mission or are engaging in violence.
As part of tackling other emerging harms, we also removed a network of over 400 accounts, Pages, and Groups in the Philippines that worked together to systematically violate our Community Standards and evade enforcement.
The people behind this activity claimed to be hacktivists and relied primarily on authentic and duplicate accounts to post and amplify content about Distributed Denial of Service (DDoS) attacks, account recovery and defacing and compromising of primarily news entities’ websites in the Philippines.
As with any major civic event, we’ve also seen Inauthentic Behaviour operators from various countries become active on the margins of the upcoming Philippines elections. Here are some of the notable insights:
We remove misinformation where it is likely to put people at risk for imminent physical harm. We also remove content that is likely to keep normal political processes from functioning such as content intended to suppress voting, as well as certain highly deceptive manipulated media.
For content which does not violate our policies, independent third-party fact-checking partners in the Philippines — AFP, Rappler, and Vera Files — review and rate the accuracy of such content and provide additional context. We provided funding support to help them increase their capacity to promote reliable information in the lead up to the elections. All our fact-checking partners are certified by the nonpartisan International Fact-Checking Network (IFCN) and review content in English andFilipino.
When a fact-checker rates a piece of content as false, we reduce its distribution, notify people who share the content — or who have previously shared it — that the information is false or misleading, and we add a warning label that links to the fact-checker’s article disproving the claim. We are also adding these labels to fact-checked content that appears in Messenger in the Philippines in the coming weeks. For Pages, groups, profiles, websites and Instagram accounts that repeatedly share content rated False or Altered, we will reduce the distribution of everything they post, remove them and their posts from the recommendations we show people, and their ability to monetise and advertise on our platforms.
We also launched the Philippine Fact-Checker Incubator program with Internews to support capacity-building for fact checking in the Philippines. Participating organizations are encouraged to become IFCN certified to help bolster the fact checking industry in the Philippines. Their fact-checks can be found here.
To help Filipinos easily find credible voter registration information, we launched a pop up notification on Facebook feed last year. It generated over 10 million clicks and led people to more information on how and where to register in COMELEC’s official partners’ websites: Vote Pilipinas and Magparehistro ka!. According to COMELEC, they received 1.9 million new registrants during the run of the campaign – more than double the daily average of registrations received before the campaign. We will also launch voting day reminders in people’s Facebook feeds in the Philippines.
Together with the International Center for Journalists and the Border Center for Journalists and Bloggers, we rolled out a free digital security and safety program to help journalists and human rights defenders protect their digital assets and counter online harassment. Meta’s Journalist Safety Hub centralizes all resources and tools available on our platforms.
We have made several updates to our Community Standards, including expanding protections for public figures such as journalists and human rights defenders. We now remove more types of harmful content such as claims about sexual activity, comparisons to animals and attacks through negative physical descriptions. Our policies now also provide stronger protections against gender-based harassment for everyone, including public figures.
Last year we launched new policies against mass harassment and brigading, and we now remove coordinated efforts of mass harassment that target individuals at heightened risk of offline harm. This includes attacks against dissidents — even if the content on its own wouldn’t violate our policies. We also remove state-linked and adversarial networks of accounts, Pages and Groups that work together to harass or try to silence people. These efforts and updates to policies are informed by our independent Human Rights Impact Assessment Report on the Philippines published in 2021.
We want people to know who is behind the ads they see on our apps, so they can make informed decisions at polling day.
Advertisers in the Philippines are now required to complete our ad authorizations process and include “Paid for by” disclaimers on ads about elections, politics, and certain categories of social issues. Last month, we began requiring anyone running ads about certain categories of social issues in the Philippines to get authorized and show the organization or person who is running the ad with disclaimers.
Ads about social issues, elections or politics that run in the Philippines will also appear in the Ads Library so that everyone can see what ads are running, who saw them and how much was spent. This fully searchable archive stores these ads for seven years.
Our work to help protect the integrity of the upcoming Philippine election builds on our longstanding efforts in understanding and addressing how social media is used in the Philippines and will continue in the lead up to, during, and after the vote.