We’re excited to share some fantastic news for Android users who use Inspection in Dynamics 365 Field Service: you can now easily select multiple pictures for upload during Inspections! This is especially useful where users are capturing photos during a work execution, and it works even in offline scenarios.
Previously, only iOS could select and upload multiple photos at once, but now, Android users can do the same. This new feature is designed to speed up the Inspection process by allowing users to select multiple images at once, making it possible to upload all pictures in one go.
Here’s how to use the feature:
That’s it! By eliminating the need to upload pictures one at a time, you’ll be able to spend less time fiddling with your phone and more time focusing on the Inspection itself.
But that’s not all! We’ve also put together a few tips and tricks to help you get the most out of Dynamics 365 Inspection.
Since we are on the topic on uploading multiple images, we recommend keeping each upload to a total of 30MBs each. This is especially true for customers who operate in remote areas where cellular signal is spotty. For example, if you have 20 images where each image is 3MB each, try to upload 10 images in two batches.
We understand that mobile phones are taking larger images and record keeping with photos is increasingly common for technicians. We are actively making improvements in this area.
What happens when your organization does not run on work orders but there are still Inspections to do? There is another entity on which you can conduct Inspections – Assets. This can be enabled in advanced settings. To find out how, check out this article:
Just keep in mind that some of the out-of-box functionalities such as ‘offline’ and ‘Export-to-PDF’ are not available yet for Inspections on Assests.
Inspections can be long or short. Most Inspections have less than 30 questions, but some of our customers have 100+ in a single Inspection. To keep things organized, they use pages to separate questions into smaller logical subset.
You can also add logic to jump between pages (from one question to another) based on answers of 1 or more questions. This will allow you to create custom question flows within your Inspection.
To learn more, see Add branching and conditional logic at Microsoft Learn.
Did you know that you can change the layout density for the Inspection form to fit your device form factor?
By default, the layout is set to “Comfort”. This stacks the questions on top of the input, designed for narrow screens like mobile phones. When you have a tablet with plenty of horizontal screen space, you can change this to “Compact” so the questions and inputs appear side-by-side in two columns.
To try this, in Inspection Designer, select the header of the form, and then select ‘Advanced” on the right tool pane. Change between Comfort and Compact under “Layout Density”.
Inspection form with “Comfortable” layout density
Inspection form with “Compact” layout density
With Inspections you can specify not only fixed filter logic, but you can also link lookups together so that child records of one lookup can be selected by setting the optional “Depends on” field under the Advanced Tab.
For example, in the Inspection below, once users select an account in question 1, they can choose from a list of contacts in that account in question 2, because question 2’s entity lookup “Depends on” the question 1’s selected account.
Once again, we’re thrilled to add a new feature to Inspections and to provide these tips and tricks to help you get the most out of Dynamics 365 Inspection.
Thanks for reading!